Saybird Support
If you run into a problem with Saybird or have a suggestion, email [email protected]. We will reply within 3 business days.
FAQ
My Apple Watch says “Sign in to Saybird on iPhone to transcribe” or “Sign in to Saybird on iPhone to send”
The watch can’t sign in on its own. Open Saybird on your paired iPhone and sign in, and the watch signs in automatically. Recordings made earlier that haven’t been sent yet are sent automatically.
A recording shows “Couldn’t send, will retry”
Your Apple Watch needs a network connection (through iPhone, Wi-Fi or cellular). The recording stays on the watch and is retried automatically when the connection is back. If it still can’t be sent, open Saybird on your iPhone and make sure you’re signed in.
The transcript or summary isn’t accurate
Add names, product names and jargon in iPhone “Settings → Vocabulary”. Later recordings will be recognized and corrected using your vocabulary.
How do I delete a recording or my account?
You can delete a recording from its details screen. Delete Account is at the bottom of the Settings screen on iPhone. Deleting your account deletes all recordings and summaries, and this can’t be undone.
Privacy
To learn how we handle your recordings, see the Saybird Privacy Policy. For the terms of use, see the Saybird Terms of Use.